Refund Policy
YKAS Refund Policy
At YKAS, your satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a hassle-free refund policy to ensure your peace of mind.
1. Eligibility for Refund:
- You may request a refund within 30 days of the original purchase date.
- To be eligible for a refund, the item must be in its original condition, unworn, unwashed, and with all tags and packaging intact.
- Customized or personalized items may not be eligible for a refund unless there is a manufacturing defect or a mistake on our part.
2. Initiating a Refund:
- To initiate a refund, please contact our customer support team through the contact information provided on our website. We will guide you through the process and provide you with a return authorization, if applicable.
3. Return Shipping:
- You are responsible for the cost of return shipping unless the return is due to a manufacturing defect or an error on our part.
- We recommend using a trackable shipping method to ensure the safe return of your item.
4. Refund Processing:
- Once we receive and inspect the returned item, we will process your refund within [X] business days.
- The refund will be issued to the original payment method used for the purchase.
5. Refund Amount:
- The refund amount will be for the cost of the returned item(s) minus any applicable shipping fees.
6. Exchanges:
- If you would like to exchange an item for a different size or style, please contact our customer support team to arrange the exchange. Additional shipping charges may apply for exchanges.
7. Gift Returns:
- If you received an item as a gift and would like to return it, please contact our customer support team for assistance. We will work with you to process the return.
8. Questions and Assistance:
- If you have any questions or need assistance with your return or refund, please do not hesitate to contact our customer support team. We are here to help.
At YKAS, we strive to provide you with high-quality products and exceptional customer service. We appreciate your business and are committed to making your shopping experience with us as enjoyable as possible. Thank you for choosing YKAS.
Please note that this refund policy is subject to change, and the most up-to-date policy can be found on our website.